Do-it-yourself legal Will kit from only $25
Common Questions
Below you will see a list of Frequently Asked Questions. If you still have a problem after reading through the list, please email us at WILpac@willstore.com.auWhat are the steps involved?
What security is there?
Can I update my Will?
Do I get a copy of my Will?
Does a solicitor need to sign my Will?
Does Wilpac provide legal advice?
Who can witness my Will?
What happens once I've paid?
What happens if the product doesn't meet my needs?
What if my Internet connection won't allow me to download the printer option?
Who do I need to tell about my Will?
Do I need to register my Will?
What is an Executor's Memorandum?
What is a Power of Attorney?
What are the steps involved?
Step 1 Create Account
Step 2 Pay for Will
Step 3 Follow Step by Step Instructions
Step 4 Print Will on your printer(excludes solicitor wills and Trusts)
What security is there?
Can I update my Will?
Yes. You receive 365 days to complete your Will with your initial purchase. If you wish to update your Will or Testamentary Trust at a later date you can do so by simply clicking the button located on your home page, this purchase will provide another 365 days. You can then make changes whenever you like.
Do I get a copy of my Will?
Yes. You print your Will at the end of the process (excludes solicitor wills and Testamentary Trusts as these are mailed directly to the will maker). If you do not have a printer or you experience any problems printing, we can print your Will and mail it to you.
Does a solicitor need to sign my Will?
No, a Will does not require the signature of a solicitor. A Will can be witnessed by any adult however it is prudent that the witnesses not be a beneficiary in your Will. The WilPaC Do it Yourself Will comes complete with signing directions for you to follow.
Does Wilpac provide legal advice?
The Wilpac DIY online will is a do-it-yourself product. It comes with all the information and step by step directions that you will need to create your Will. The WilPaC solicitor will and Testementary Trusts both come complete with legal advice from a WilPaC "partner" solicitor.
Who can witness my Will?
A Will requires two witnesses and can be witnessed by any adult over the age of 18. It is prudent that this person not be a beneficiary in the Will. There is no requirement to register your Will. You should keep it in a safe place and tell your executors where it is.
What happens once I've paid?
If you make your payment online, you will be returned to the home page and can start your Will immediately. If, for some reason this does not happen, please contact us with your User ID.
What happens if the product doesn't meet my needs?
WilPac comes with a money back guarantee, so long as you request the refund within 21 days and you have not completed the process. If you require a refund you will need to contact us as we do not have a record of your credit card numbers as all transactions are encrypted.
What if my Internet connection won't allow me to download the printer option?
Some network settings may not allow you to download the printing program. If this is the case, and you cannot access a stand alone computer, please advise us and we will print it for you and mail it to you. Apple Macintosh computers are not supported by the Crystal Reports printing function. If you do not have access to an IBM compatible computer, please contact us and we will print your Will and mail it to you.
Who do I need to tell about my Will?
You should always tell your executors that you have completed a Will and advise them where it is.
Do I need to register my Will?
No, there is no requirement for your Will to be registered. Once you have correctly completed and signed your Will it is effective immediately.
What is an Executor's Memorandum?
The Executor's Memorandum is included in the cost of your Will and allows you to keep an up to date record of your assets and liabilities.
What is a Power of Attorney?
To put it simply, a Power of Attorney allows you to nominate a person (or people) who can perform certain tasks on your behalf. You may be travelling overseas and need someone to be able to access your bank account. The difference between a General and Enduring Power of Attorney is that the Enduring remains in force even if you were to lose mental capacity.
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Legal Documents Online Pty Ltd
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